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Maryland Centralizes District and Circuit Court Self-Help While Expanding Phone and Mobile Support (News 2016)
After unifying its statewide self-help support services into a single call line and support center, the Maryland court system’s new Maryland Self-Help Center expects to at least double the number of litigants it has previously helped while also expanding ...
Pittsburgh Court Doubles the Number of Self-Represented Litigants Served In First Three Months With No-Cost Reengineering Initiative (News 2016)
In Pittsburgh, reengineering was the key to serving Self-Represented Litigants (SRLs), resulting in the opening of the court’s Family Division Self-Help Center (SHC), which doubled the number of customers served while offering a more sophisticated set o ...
Pakistan’s New Legal Incubator Expands ATJ and Promotes Legal Entrepreneurship (News 2016)
Law school incubators continue to lead the way in teaching young lawyers to build a legal career around principles of access to justice, client centered business practices and encouraging legal entrepreneurship that views the lawyer as part of a larger ec ...
Resource: GIS/Data Resources for Justice (SRLN 2017)
Geographic Information System (GIS) technology and data can provide useful information to drive decision making in the justice community. Here are some resources that can help. Data Geospatial datasets at data.gov ArcGIS Online Census Bureau's Amer ...
Webinars: SRLN Equal Justice Conference Pre-Conference, Chicago (SRLN 2016)
Remote Services for Self-Represented Litigants (April 27) Presented by: John Greacen (of Greacen Associates, LLC), Maria Livingston (from the Orange County, California Superior Court) and Sarah Frush (from Maryland Legal Aid) A preview of the soon to b ...
News: VA Legal Aid Society's New Online Triage System Dramatically Realigns Staff Resources to Increase Service to Eligible Clients (VA Legal Aid 2016)
With a new online eligibility tool (neotalogic.com) built in Neota Logic, Virginia Legal Aid Society (VLAS), which typically handles 14,000 calls a year on its hotline, successfully diverted 1,800 ineligible intakes in the first eight months of the tool ...
News: Orange County, CA and the State of Texas Conduct User Experience Research and Learn that SRLs in Civil Cases Can E-File (Texas & California 2016)
What are we learning about self-represented litigants who e-file? Who are they? Where are they? What cases do they file? How do the tools work for them? Using identical survey instruments, the Superior Court in Orange County and the Texas Office of Court ...
Resource: SRLN Newsletters
2016 SRLN Newsletter, Volume 2, Issue 2 (April 2016) SRLN Newsletter, Volume 2, Issue 1 (February 2016) 2015 SRLN Newsletter, Volume 1, Issue 1 (Dec. 2015) newsletter Articles & SRLN Briefs SRLN 2016 ...