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Presentation: Legal Information and Legal Advice: The Hard Situations (Greacen 2010)
Presentation on the distinction between legal information and legal advice given by John M. Greacen at the 2010 California Conference On Self-Represented Litigants April 29-30, 2010. Clerk, Self-Help Center Staff, and Librarian Ethics Managing a Self-He ...
Paper: Self Represented Litigants: Self Help Programs – Making the Case to the Bench and Bar (Greacen, Hough, Ledray 2006)
John Greacen, Bonnie Hough, and Susan Ledray presented at the July 2006 National Association of Court Management meeting in Florida. They discussed 1) Reasons to have a self help program; 2) Objections to starting a self help program (and responses). Mat ...

Article: No Legal Advice from Court Personnel- What Does that Mean (Greacen 1995)
This is the seminal article that explores the underlying rationale that resulted in the blanket prohibition of clerk's not being able to provide information to the public for fear that it would be advice. In the article, Greacen suggests the framewor ...

Resource: Resource Guide on Serving Self-Represented Litigants Remotely (SRLN 2016)
The Resource Guide provides options for courts and other entities interested in providing services to self-represented litigants using means that are not face-to-face, instead of, or in addition to, in-person alternatives such as walk-in services, worksho ...