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Report: Securing Stability: Legal Aid's Lasting Impact (The Center for Community Solutions 2019)
Legal Aid Society of Cleveland and Community Legal Aid teamed up to hire The Center for Community Solutions (CCS) to survey former clients of the two non-profit law firms. Of the 1,250 individuals from 13 counties in Northeast Ohio who responded more than ...

Article: Online Dispute Resolution in Local Courts (Pew 2019)
Highlighting the success of Online Dispute Resolution (ODR) in the private sector, this fact sheet from the Pew Charitable Trust's Civil Legal Modernization Project suggests how ODR can be leveraged in the courts- making the litigation process more ...

Report: Testing Triage: Navigating FloridaLawHelp.org (Rae 2019)
In 2019, the Florida Justice Technology Center, conducted user tests of the new FloridaLawHelp.org/triage staging website. The user testing participants were provided with a hypothetical legal problem and asked to navigate the site to get the help they wa ...

Report: Listen > Learn > Lead: A Guide to Improving Court Services through User-Centered Design (IAALS 2019)
This report was published as part of IAALS's Court Compass project and provides a guide to leveraging design sprints to engage court users. The following is an excerpt from the report: "IAALS, the Institute for the Advancement of the American Le ...

Journal: Special edition of Daedalus: Access to Justice (American Academy of Arts & Sciences 2019)
The Winter 2019 issue of the American Academy of Arts & Sciences' quarterly journal, Daedalus, “Access to Justice” features twenty-four essays that examine the national crisis in civil legal services facing poor and low-income Americans: from the ...

SRLN Brief: How Many SRLs? (SRLN 2019)
National SRL Estimates from srln.org In the United States, civil legal disputes are handled in more than 15,000 courts, in a patchwork of jurisdictions among state, county, municipal authorities. Civil courts handle cases such as divorce, custody, child s ...

SRLN Brief: Court Technology Standards & Cybersecurity Considerations (SRLN 2019)
SRLN Justice Tech Working Group Call Summary The Court Technology Standards and Cybersecurity Considerations discussed in the summary document attached below were topics of the Self-Represented Litigation Network (SRLN)’s Justice Tech Working Group’s Dece ...

Remembering Richard Zorza's Contributions to Justice (2019)
Richard Zorza, the driving force behind the creation of the Self-Represented Litigation Network, died April 13, 2019. A copy of SRLN's notice that was shared on our listservs is attached below. This page is a collection of some of the many resolution ...

Session: Limited Scope Services: A Core Part of 100% Access (LSC ITCon2019)
The following session was held at the Legal Services Corporation's Innovations in Technology Conference 2019, New Orleans, Louisiana. For more information, including access to previous conference materials, visit the LSC's Innovations in Technol ...

Article: Limited Scope. (Almost) Boundless Opportunity (ABA 2019)
In the article, Limited Scope. (Almost) Boundless Opportunity, Jessica Bednarz and Samira Nazem offer perspectives that highlight the advantages of utilizing limited scope or unbundled legal service options to address legal needs and expand access to just ...