Document Author
Year Published
Topic
- (-) Remove Reports, Evaluations, Best Practices, Surveys filter Reports, Evaluations, Best Practices, Surveys
- (-) Remove Triage & Service Portal filter Triage & Service Portal
- Research (8) Apply Research filter
- Technology (8) Apply Technology filter
- Reports (6) Apply Reports filter
- 100% Access to Justice (5) Apply 100% Access to Justice filter
- Human Centered Design (3) Apply Human Centered Design filter
- Managing a Self-Help Center (2) Apply Managing a Self-Help Center filter
- Self-Help Centers (2) Apply Self-Help Centers filter
- Triage (2) Apply Triage filter
- Trial Court Self-Help (2) Apply Trial Court Self-Help filter
- Best Practices (1) Apply Best Practices filter
- Best Practices for Self-Help Centers (1) Apply Best Practices for Self-Help Centers filter
- Courts (1) Apply Courts filter
- Evaluating a Self-Help Center (1) Apply Evaluating a Self-Help Center filter
- Evaluation (1) Apply Evaluation filter
- Forms (1) Apply Forms filter
- Justice Tech Entrepreneurs (1) Apply Justice Tech Entrepreneurs filter
- Law Schools (1) Apply Law Schools filter
- Scaling in Court Systems (1) Apply Scaling in Court Systems filter
- Strategic Planning (1) Apply Strategic Planning filter
- Working Groups (1) Apply Working Groups filter
State
Tags
Post date
Search results
Report: Building A Litigant Portal: Business and Technical Requirements (NCSC 2015)
With funding from State Justice Institute, Thomas Clarke of the National Center for State Courts assembled two advisory committees – one to develop the business requirements for a litigant portal, and another to examine the technical requirements necessar ...
News: LEAN Manufacturing Analysis Helps Senior Legal Hotline Network Serve More Clients in Better Ways (Center for Elder Rights Advocacy 2016)
The Center for Elder Rights Advocacy (CERA), a project of Elder Law of Michigan (ELM) provides technical assistance to state, regional, and local organizations in the design, implementation, administration, and evaluation of low-cost legal assistance de ...
News: VA Legal Aid Society's New Online Triage System Dramatically Realigns Staff Resources to Increase Service to Eligible Clients (VA Legal Aid 2016)
With a new online eligibility tool (neotalogic.com) built in Neota Logic, Virginia Legal Aid Society (VLAS), which typically handles 14,000 calls a year on its hotline, successfully diverted 1,800 ineligible intakes in the first eight months of the tool ...
Report: Testing Triage: Navigating FloridaLawHelp.org (Rae 2019)
In 2019, the Florida Justice Technology Center, conducted user tests of the new FloridaLawHelp.org/triage staging website. The user testing participants were provided with a hypothetical legal problem and asked to navigate the site to get the help they wa ...
Report: Reaching Floridians with Legal Information: Feedback from Focus Groups and User Testing (Rae & Quinn 2018)
In May 2018, the Florida Justice Technology Center’s FloridaLawHelp.org gathered feedback and input from community members, social services organizations and legal services providers. Through a series of focus group discussions as well as individual user ...
Report: Comparing Online Legal Content Formats: The Results of User Research (Rae & Quinn 2018)
In May 2018, the Florida Justice Technology Center’s FloridaLawHelp.org website conducted short user tests of the same legal content in four different formats with 26 Floridians, the majority of whom (over 80%) reported earning less than 250% of the feder ...
Report: Report of the Summit on the Use of Technology to Expand Access to Justice (LSC 2013)
In 2012 and 2013, the Legal Services Corporation convened a national Technology Summit that brought together more than 75 representatives of legal aid programs, courts, government, and business as well as technology experts, academics, and private practit ...
Weblinks: National Center for State Courts Triage Page (NCSC 2015)
The National Center for State Courts(NCSC) provides numerous resources for court personnel who contemplate triage through the lens of case management, which is a critical step towards simplification, use their search feature for "triage". Many o ...