A project team that included representatives from the courts, the civil legal aid community and the private bar engaged in a joint process to develop standardized and coordinated triage protocols that link litigant services, courts and legal services. Thi ...

This article sets out how the prevalence of low literacy in America, as identified by the National Assessment of Adult Literacy (NAAL), explains why so many employees, clients and customers in everyday situations often fail to complete forms accurately, d ...

This paper, was prepared for the Summit on the Future of Self-Represented Litigation (March 24-25, 2005; Chicago, IL) funded by the State Justice Institute (additional Summit materials can be found here). It addresses the critical role that technology sol ...

These authors, like many in the justice sector, believe that we are at a unique time and that through the integration of key innovations we can move towards 100% access to justice, defined by the authors as a system in which some form of effective legal a ...

This paper, prepared for the Summit on the Future of Self-Represented Litigation (March 24-25, 2005; Chicago, IL full Summit materials available here) is an intial analysis of efforts to assess the effectiveness of self-help services by identifying key fi ...

This November 2007 article provides examples of how web technology is being used to increase access to courts for self-represented litigants. Best practices for developing web content and meeting specific audience needs is discussed, along with creative u ...

This Duke Law Journal article of 1999 discusses forming an attorney-client relationshship by giving legal advice and regulating legal advice in non-traditional contexts. Link to article:  http://scholarship.law.duke.edu/cgi/viewcontent.cgi?article=1060&am ...

This Comment to the Federal Courts Rules Committee by Richard Zorza briefly outlines some of the risks in authorizing federal court mandated e-filing with respect to self-represented litigants, and suggests both that the issue of mandatory e-filing could ...

Self-Represented Litigants and the Access to Justice Revolution in the State Courts: Cross-Pollinating Perspectives Toward a Dialogue for Innovation in the Courts and the Administrative System.   Recommended Citation: Richard Zorza, Self-Represented Litig ...

This article outlines seven suggestions for the courts which require relatively small or easily found upfront investment and minor ongoing expenditures. This article first appeared in the November-December 2008 (Volume 92, Number 3) of JUDICATURE, the Jou ...